• Smart Grid Applications Overview
  • Responder Overview
    • Configuration Overview
    • Responder Architecture
    • Implement Responder
      • Before You Begin
      • Installation Instructions
      • Implementation Scripts - Oracle
      • Implementation Scripts - SQLServer
      • Create Responder Services User
      • Data Preparation
        • Add Model Names
        • Assign Model Names
        • Responder Line Display
        • Jumpers Display
        • Update Trace Weights
        • Populate Customer Table
        • Responder Database Tables
        • History Tables
        • Archive Tables
        • Database Schema Configuration
          • Modify Field Labels
          • Modify Domain Values
          • Assign Domains
          • Set Column Visibility
        • Set Up Responder Map Layers
          • Create Responder Group Layer
          • Create Spatial Views
          • Create Definition Queries
          • Create Join Layers
          • Create XY Event Layers
          • Create Query Layers
          • Create Symbology
        • Regions
          • Configure Regions
          • RegionParents.custom.layout File
          • Clean Up Regions
          • Set Up Regions in ArcMap
          • Hide Show All Regions
        • Configure Network Level Field
        • Address Field
      • Configure Responder
        • Responder Server
          • Set Up Local Net Service Name (Oracle)
          • ESRI License Override
          • Data Services Configuration
            • Callback Configuration
            • Callbacks List
            • Accessing Remote Message Queues
            • Submit Rules
          • Prediction Services
            • Prediction Engine
            • Prediction and SCADA
            • Prediction and AMI Events
            • Prediction Services Configuration
            • Turn Off Probable State
          • Query Windows Service Configuration
          • Message Router Configuration
          • Assign Permissions to the Oracle Directory
          • Line Display Services Configuration
          • Telemetry Service Configuration
            • Telemetry Service Descriptions
            • Sample Telemetry SQL Query
          • Message Queuing
            • Enable Message Queueing
            • Control Network Interface Binding
          • Archive Services Configuration
            • History and Archive Tables
            • Archive Log File
            • Archive Cancelled Incidents
          • Responder Windows Service
            • Responder Service Login
            • Windows Service Config File (optional)
            • Data Services
              • Configuration
              • Console
              • Responder Services Commands
            • Prediction Services
              • Configuration
              • Console
              • Responder Services Commands
            • Archive Services
              • Configuration
              • Console
              • Responder Services Commands
            • Line Display Services
              • Configuration
              • Console
              • Responder Services Commands
            • Message Router
            • Troubleshooting Windows Service
              • Windows Service Error: "Current identity does not have write access..."
              • Windows Service Error: "The type initializer for 'Miner.Responder.Processors.NetworkLockingCounters' threw an exception."
              • NT Authority/Network Service does not have write access
              • Multiple Services Warning: Reset Network. Could indicate network trashing...
          • Start Responder Services
        • Web Server
          • Enable Internet Information Services (IIS)
          • Configure WebRemoting.config
          • Configure Web.config
          • Enable ASP.NET
          • Enable Message Queueing
          • Enable Default Document
          • Restart IIS
          • Configure Windows Firewall
          • Configure for 64-Machine for 32-Bit Processes
          • Add Responder Services User
        • Client Machine
          • ArcMap Remoting Configuration
          • Responder Explorer Configuration
          • Archive Explorer Configuration
          • Enable Message Queueing
    • Upgrade Existing Responder Implementation
      • Remove Previous OASyS PubSub Install
      • Configuration Batch Scripts
        • Config File Updates - 10.2.1a
        • Config File Updates - 10.2
        • Config File Updates - 10.1.1
        • Config File Updates - 10.1
        • Config File Updates - 10.0.3
        • Config File Updates - 10.0.2
        • Config File Updates - 10.0.1 SP1
        • Config File Updates - 9.3.1 SP1
        • Config File Updates - 9.3 Rev2
        • Config File Updates - 9.3 SP1
        • Config File Updates - 9.3
        • Config File Updates - 9.2.1
        • Config File Updates - 9.2 SP3
        • Config File Updates - 9.2 SP2
        • Config File Updates - 9.2
        • Config File Updates - 9.1.2 SP1
      • Upgrade Responder Tables
        • Oracle
          • 10.2.1a Upgrade Scripts - Oracle
          • 10.2 Upgrade Scripts - Oracle
          • 10.1.1 Upgrade Scripts - Oracle
          • 10.1 Upgrade Scripts - Oracle
          • 10.0.3 Upgrade Scripts - Oracle
          • 10.0.2 Upgrade Scripts - Oracle
          • 10.0.1 SP1 Upgrade Scripts - Oracle
          • 9.3.1 SP1 Upgrade Scripts - Oracle
          • 9.3 Rev2 Upgrade Scripts - Oracle
          • 9.3 SP1 Upgrade Scripts - Oracle
          • 9.3 Upgrade Scripts - Oracle
          • 9.2.1 Upgrade Scripts - Oracle
          • 9.2 SP3 Upgrade Scripts - Oracle
          • 9.2 SP2 Upgrade Scripts - Oracle
          • 9.2 Upgrade Scripts - Oracle
          • 9.1.2 SP1 Upgrade Scripts - Oracle
          • 9.1.2 Upgrade Scripts - Oracle
          • 9.1 SP1 Upgrade Scripts - Oracle
          • Implementation Scripts - Oracle
          • Addon Scripts - Oracle
        • SQLServer
          • 10.2.1a Upgrade Scripts - SQLServer
          • 10.2 Upgrade Scripts - SQLServer
          • 10.1.1 Upgrade Scripts - SQLServer
          • 10.1 Upgrade Scripts - SQL Server
          • 10.0.3 Upgrade Scripts - SQL Server
          • 10.0.2 Upgrade Scripts - SQLServer
          • 10.0.1 SP1 Upgrade Scripts - SQLServer
          • 9.3.1 SP1 Upgrade Scripts - SQLServer
          • 9.3 Rev2 Upgrade Scripts - SQLServer
          • 9.3 SP1 Upgrade Scripts - SQLServer
          • 9.3 Upgrade Scripts - SQLServer
          • 9.2.1 Upgrade Scripts - SQLServer
          • 9.2 SP3 Upgrade Scripts - SQLServer
          • 9.2 SP2 Upgrade Scripts - SQLServer
          • 9.2 Upgrade Scripts - SQLServer
          • 9.1.2 Upgrade Scripts - SQLServer
          • 9.1 SP1 Upgrade Scripts - SQLServer
          • Implementation Scripts - SQLServer
          • Addon Scripts - SQLServer
    • Periodic Data Maintenance
      • Update Population Information
      • Notify Network Change
      • Delete Persistent Cache
    • Optional Functionality
      • Smart Operations Solution Overview
      • Esri Replication Support
        • Set Up GUID Support
      • Clustering Server 2003
        • Responder Server
        • Message Router
      • Clustering Server 2008 R2
        • Responder Server 2008 R2
        • Message Router Server 2008 R2
      • Auto Reconnect
      • Show Callers on Customer Tab
      • Move Fault Upstream Respecting Downstream Phases
      • Disable Jumper Warning for No Upstream Feature
      • Notify Call Reprocess on Restore
      • Require Cancel Reason
      • Archive Explorer
        • Report Criteria
          • Description
          • Facility Type
          • Hide Zero Count Fields
          • Include Major Event Days
          • Maximum Number of Minutes
          • Minimum Number of Minutes
          • Planned
          • Power Supply
          • Sort By
          • Sorting Order
          • TMI (Total Momentary Interruptions)
          • Incident Cause Codes To Exclude
          • Incident by ID Report
          • TMED Calculation
        • User Input
          • Show Canceled Children
          • Show Callers on Customer Tab
          • Time Period
      • Support Extended Feeder Manager
      • Affected Transformers
      • Tag Validation
      • Switch Orders
        • Switch Order Approvals
        • Require Sequential Execution
        • Save Simulated Load Points
        • Require Removal of All Tags
        • Disable Automatic Recalculation
        • Hide Operations
        • Modify Scheduled Switching Order Filter
        • Filter Pending Switching Order Requests
        • Scheduled Switch Orders
        • Switch Order Tab Name
        • Change Context Position in Step Name
      • Dispatcher Auto-Populate
      • PubSub Viewer
      • Web Server
        • Maps
          • Set Up Map Documents
            • Set Halo Color
            • Set Client-Side Visibility
            • Set Scale Range
            • Limit Locate Results
            • Using Esri's Flex Viewer
            • Searchable Feature Classes
          • Set Up Without ArcGIS for Server
          • Modify Incident Report Map Extent
        • Add Fields or Customize Existing Fields
          • Editing Field Names/Labels
          • Configure Telephone Numbers
          • Configure Addresses
          • Set Default Callback Requested Value
          • Allow Edits to Time of Outage
          • Add Network Level Field
          • Limit Number of Customers Returned in Search
          • Manage Calls From Non Pay Customers
          • Display Restoration Estimate
          • Remove Default Wildcard
          • Make Customer Phone Numbers Read Only
          • Add WeatherSentry Button
          • Modify Default Field Values
          • Hide Urgent Call
        • Dashboard
          • Filter Dashboard Values
          • Remove Dashboard Values
          • Exclude Planned Switching Values from the Dashboard
          • Government Dashboard
          • Remove Unknown Value from Dashboard
          • Include Network Level Outage Statistics
          • Modify Calculation for Outage Cost
          • Remove Estimated Time of Restoration
        • Miscellaneous
          • Email Notification
          • Allow Duplicate Email Addresses
          • Modify Web Browser Timeout
          • Sign In with Windows Authentication
          • Securing Access to Responder Web
          • Permit Multiple Sessions Per Browser
          • Exclude Restored Incidents for Open Calls
          • Modify Web Report Criteria
        • Switch Order Requests
          • Assign Switch Order Map Model Names
          • Set Halo Color
          • Set Client-Side Visibility
          • Set Scale Range
          • Limit Locate Results
          • Searchable Feature Classes
      • Client Machines
        • Open Web Dashboard
        • Display Location Map on Incident Report
        • Limit Number of Customers Returned by Search
        • Connect to Query Services on Startup
      • Enhanced Responder Service Performance
      • Setting the Multicast Network Card IP Address
      • Restart Services via Notify Network Change Button
      • Modify Time Threshold
      • View All When Selecting From ArcMap
      • Use Feeder ID Instead of Feeder Name
    • Troubleshooting
      • MSMQ Troubleshooting
        • MSMQ Timeout Errors
        • Diagnosing MSMQ Problems
        • Changing MSMQ Multicast Address
        • "Message Queue service is not available" when attempting to launch DataServices.exe
        • "InvalidOperationException: Message Queuing has not been installed on this computer" error when trying to open the Responder Data Services
        • Cloning Machines and MSMQ
        • "System.Messaging.MessageQueueException" Response Queue Error
        • Interface Binding Issues
      • Install Responder Server on a Domain Controller
      • "Error: database schema config settings file is missing"
      • "Error Processing Responder Request: Queue is not registered in the DS"
      • "Exception: System.Data.OracleClient requires Oracle client software version 8.1.7 or greater" error when running diagnostics on Responder Data Services
      • "HTTP Error 500.19 - Internal Server Error"
      • Miner.Responder.Web.Default [(null)] - Error during asynchronous postback
      • Opening Connection Failed while running diagnostics on the Responder Server
      • "ORA-12154: TNS: could not resolve service name" error when running diagnostics on Responder Data Services
      • "Server extension failed during startup: ConfigurationSettingsServerExtension"
      • "Server extension failed during setup: RxEventServerExtension"
      • Prediction does not appear to be working, although no errors appear in the Responder Data Services console window or the event log
      • Responder services are blocked because of Esri license expiration messages
      • Responder Services User Doesn't Have Correct Permissions
      • Time Out When Attempting to Connect to Responder Server
      • Unable to start Responder Explorer on SQL Server
      • Using log4net
    • TroubleMaker Overview
      • Create Historical Database
      • Configure TroubleMaker
      • Assign Permissions
      • Run Call Simulation
      • Run AMI Events Simulation
      • Generate TM Data From Archive
  • Smart Operations Solution
    • SOS Configuration Overview
      • OASys PubSub
        • Install Core SDK
        • Copy Files from RCS Server
        • Configure DAL
        • Install Certificates
        • Assign Permissions
        • Change Responder Services User Privileges
        • Test the Configuration
      • OASyS
        • OASyS DAL Client Requirements
        • Create Smart Grid Tables
        • Configure Responder Data Services
        • Configure Responder Query Services
        • Configure Smart Grid Listener Service
        • Populate SCADA IDs
        • Tag Synchronization
      • DMS
        • Configure DMS-Responder Integration
        • Add DMS User
        • Create Smart Grid Tables
        • Configure Smart Grid Listener Service
        • Redundant DMS Servers
      • Network Adapter
        • Network Adapter for Multispeak
          • Network Adapter for Multispeak
          • Info: Substations and Switching Facilities
          • Data Dependencies
            • Configuration Requirements
            • Voltage Requirements
            • Validation and Connectivity Rules
          • Upgrade Batch Scripts
          • Analyze Data Model
          • Electric Distribution Data Model Worksheet
          • MultiSpeak Data Model Worksheet
          • Create XSL Style Sheet
          • Create Domains
          • Create Feature Classes
          • Create Relationships
          • Add Model Names
          • Assign Model Names
          • Configuration File
          • Pipeline Rules
          • Enable Pipeline Rules
          • Splitting Units
          • Validate XML
          • Supported Attributes - DMS
          • Default Equipment IDs
          • Optional Configurations
            • Exception Management
            • Disable Support for De-Energized Features
            • Provide Support for Extended Feeder Manager
            • Use MeasuredLength Value
        • Network Adapter for CIM
          • Data Dependencies
            • Configuration Requirements
            • Voltage Requirements
            • Validation and Connectivity Rules
          • Assumptions
          • Upgrade Batch Scripts
          • Mapping XML
          • Impedance Lookup
          • Substation Stitching
          • Configuration File
          • Assign Model Names
          • Optional Configurations
            • Exception Management
            • Disable Support for De-Energized Features
            • Use MeasuredLength Value
        • Troubleshooting Network Adapter
          • How do I modify voltage values in a domain?
          • Why does my network look like spaghetti after I port it to Windmil?
          • Does Network Adapter for MultiSpeak require Feeder Manager?
          • Does Network Adapter for MultiSpeak require related unit objects to be populated for device banks and related ConductorInfo objects to be populated for conductors?
          • Do I have to populate the Customer section of the Minerville MultiSpeak Electric Distribution Data Model?
          • Can Network Adapter handle spaces in the equipment ID?
          • What is Constr for?
          • What happens if you do not have the winding code populated on a transformer?
          • Can I modify a domain?
          • Why are some of my tie switches disconnected after importing into WindMil?
          • Why do all my switches get exported twice, once with the original ID, and again with '-B' appended to the ID?
          • Is the initial exported XML saved somewhere?
          • What happens if I don't have capacitor units?
          • What happens if I exported a field for which I have defined default values in the defaults XML, but the fields are either null or an empty string?
          • Are all of the fields in the supported attributes table required?
          • When I export a feeder, the MultiSpeak XML has only a header and no data.
          • Does the MultiSpeak verb matter?
          • In the Network Adapter MultiSpeak export dialog, the Load Case list is empty
      • Start Services
      • Export Feeders
    • Upgrade SOS
      • Upgrade SOS to 9.3.1 SP1 or Later
      • Remove Previous OASyS PubSub Install
      • Upgrade Smart Grid Tables
        • 9.3.1 SP1 Upgrade Scripts
        • 9.3 Rev2 Upgrade Scripts
        • 9.3 SP1 Upgrade Scripts
        • 9.3 Upgrade Scripts
      • Upgrade Configuration Files
    • AMI Integration
      • Smart Grid Integration Framework
      • Prediction and AMI Events
      • Database Permissions for AMI
      • Set Up SQL Server Database
      • Set Up Oracle Database
      • Edit Application Pool
      • Configure Web Services
      • Update Configuration Files
        • Miner.Responder.DataServices.exe.config
        • Miner.Responder.QueryWindowsService.exe.config
        • Miner.Responder.PredictionServices.exe.config
        • Miner.Smartgrid.EventProcessor.exe.config
        • Miner.Smartgrid.PostEventProcessor.exe.config
        • Miner.Responder.TroubleMaker.exe.config
        • DatabaseSchemaConfig.xml
        • Miner.Configuration.ConfigurationService
        • Miner.Configuration.Web
        • Miner.Smartgrid.EventService
        • Miner.Smartgrid.StateService
        • Responder Web.Config
      • Assign Role to Responder Services User
      • Service Permissions
      • Configuration Manager
      • Start Smart Grid Services
      • Assign Message Queue Permissions
      • Create AMI Group Layer
      • Symbolize AMI Events
      • Upgrade AMI
      • Optional Configurations
        • Configure Canary Devices
        • Configure Responder Web
        • Configure the Configuration Manager
        • Partitioning
        • Set Incident Outage Time Source
        • Set Feeder Lock Time
        • Configure WCF to Use Reliable Sessions
        • Configure WCF client to connect to the AMI Event Service - 09/2010 Revision of 61968-9
        • Configure WCF client to connect to the AMI Event Service - 61968-9 2nd Edition
        • Clustering for AMI
      • AMI Troubleshooting
        • AMI Meter Status Values
        • "Failed to Access IIS Metabase" Error
        • "System.ServiceModel.EndpointNotFoundException" Error
        • Database Provider Incompatibility
    • Optional Configurations
      • Set Up GUID Support
      • Configure Multiple Smart Grid Listeners
      • Set Probability Precision
      • PubSub Viewer
    • Troubleshooting
      • Responder has no connection to OASyS and cannot receive OASyS events
      • Responder has a connection to OASyS, but cannot receive OASyS events
        • Change Smartgrid Listener Service Login User
      • User receives errors when sending to DMS
      • User receives 'clientCredentials' error
      • The page you are requesting cannot be served because of the extension configuration.
      • Rx_globalid_xref Warning Appears in Event Log
      • Smartgrid.RealTimeMapper could not find a RealTime coordinate.
  • Network Adapter
    • Network Adapter for Multispeak
      • Network Adapter for Multispeak
      • Info: Substations and Switching Facilities
      • Data Dependencies
        • Configuration Requirements
        • Voltage Requirements
        • Validation and Connectivity Rules
      • Upgrade Batch Scripts
      • Analyze Data Model
      • Electric Distribution Data Model Worksheet
      • MultiSpeak Data Model Worksheet
      • Create XSL Style Sheet
      • Create Domains
      • Create Feature Classes
      • Create Relationships
      • Add Model Names
      • Assign Model Names
      • Configuration File
      • Pipeline Rules
      • Enable Pipeline Rules
      • Splitting Units
      • Validate XML
      • Supported Attributes - DMS
      • Default Equipment IDs
      • Optional Configurations
        • Exception Management
        • Disable Support for De-Energized Features
        • Provide Support for Extended Feeder Manager
        • Use MeasuredLength Value
    • Network Adapter for CIM
      • Data Dependencies
        • Configuration Requirements
        • Voltage Requirements
        • Validation and Connectivity Rules
      • Assumptions
      • Upgrade Batch Scripts
      • Mapping XML
      • Impedance Lookup
      • Substation Stitching
      • Configuration File
      • Assign Model Names
      • Optional Configurations
        • Exception Management
        • Disable Support for De-Energized Features
        • Use MeasuredLength Value
    • Troubleshooting Network Adapter
      • How do I modify voltage values in a domain?
      • Why does my network look like spaghetti after I port it to Windmil?
      • Does Network Adapter for MultiSpeak require Feeder Manager?
      • Does Network Adapter for MultiSpeak require related unit objects to be populated for device banks and related ConductorInfo objects to be populated for conductors?
      • Do I have to populate the Customer section of the Minerville MultiSpeak Electric Distribution Data Model?
      • Can Network Adapter handle spaces in the equipment ID?
      • What is Constr for?
      • What happens if you do not have the winding code populated on a transformer?
      • Can I modify a domain?
      • Why are some of my tie switches disconnected after importing into WindMil?
      • Why do all my switches get exported twice, once with the original ID, and again with '-B' appended to the ID?
      • Is the initial exported XML saved somewhere?
      • What happens if I don't have capacitor units?
      • What happens if I exported a field for which I have defined default values in the defaults XML, but the fields are either null or an empty string?
      • Are all of the fields in the supported attributes table required?
      • When I export a feeder, the MultiSpeak XML has only a header and no data.
      • Does the MultiSpeak verb matter?
      • In the Network Adapter MultiSpeak export dialog, the Load Case list is empty