Using Responder
Responder Toolbar in ArcMap

Version: 10.1

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Available in ArcMap.

The Responder toolbar in ArcMap allows you to access Responder Explorer as well as place manual incidents and view information about existing incidents. If a tool uses snapping, the feature layer to which you want it to snap must be selectable.

If the Responder toolbar is not visible, you may access it by right-clicking the gray area around the toolbars. Select Responder from the list.

Open Responder Explorer

This button opens the Responder Explorer.

Create Fault

This button allows the operator to manually create a fault on a device or line.

Create Switching Operation

Use this tool to create a switching order that represents a planned outage. When the switching order is created, the device is operated (e.g., a normally closed device is opened).

Create Non-Electric Incident

This button allows the operator to manually create a fault on non-electric equipment (e.g., support structure).

Create Hazard

This tool allows you to place a hazard on a network device or a location (non-network) feature.

Create Tag

This tool allows you to place a tag on a device without a switching order or an incident.

Show Single Responder Feature

This button displays the corresponding incident in Responder Explorer for the selected device.

Show Multiple Responder Features

This button displays the corresponding incidents and/or calls in Responder Explorer for the selected group of devices.

Edit Incident

This button displays the Edit Incident form in Responder Explorer for the selected incident.

Edit Tag

This tool allows you to modify information for existing tags.

Zoom to Incident Extent

Zooms the map display to include the selected incident and the outage area it causes.

Refresh Rate

Select a value from the Refresh Rate pulldown menu to indicate how often you want the map to refresh with new incidents.

The following tools do not appear on the Responder toolbar by default. Select Tools | Customize. Click the Commands tab and choose the Responder Commands category. Drag tools from this category onto the Responder toolbar to add them.

Build TroubleMaker Database

This tool provides an easy method for populating a database for use with Responder's TroubleMaker application.

 Update Population Information

Formerly the Customer Region Tool. Use this tool to perform a spatial query on all load points in the map and assign an accurate value to the Regions field in the RX_CUSTOMERS table. This tool is discussed on the Periodic Data Maintenance page in the Configuration Guide.

Find Source

This tool allows the user to locate the path to a feeder source.

Find Downstream Features

This tool finds all downstream junctions and edges from the user-defined start point.

Find Immediate Children

This tool identifies the devices immediately connected downstream of the selected device.

 Locate in DMD

The Locate in DMD tool allows you to select a feature in Responder Explorer or ArcMap and navigate to that same feature in DMD Client. This tool requires DMS integration and DMD Client on the Responder client machine.

Notify Network Change

When Responder loads the geometric network at start-up, it caches the network for better performance. This tool allows you to reload the geometric network. Refresh the version in ArcMap to view the latest information. This tool is discussed on the Periodic Data Maintenance page in the Configuration Guide.

Reprocess All Line Display

With the proper roles and permissions, you can use the Reprocess All Line Display tool to remove all line display symbology, and reprocess all current line displays to appear on the map.

 Add Close Step to Switch Order

This tool requires that you have a switch order open. The tool makes it easy to select a device on the map and create a close operation in the currently open switch order. Select the Add Close Step to Switch Order button, then click a device on the map. A close operation is added to the open switch order for the selected device.

The tool will remain enabled if you do not have a switch order open. However, no operation will be created.

 Add Open Step to Switch Order

This tool requires that you have a switch order open. The tool makes it easy to select a device on the map and create an open operation in the currently open switch order. Select the Add Open Step to Switch Order button, then click a device on the map. An open operation is added to the open switch order for the selected device.

The tool will remain enabled if you do not have a switch order open. However, no operation will be created.

System Switch State

This pulldown menu allows you to determine how ArcFM electric and Responder traces are performed.

Toggle Layer Cache

This tool sets the cache property on an Esri layer to provide quicker redraws of the selected layer.


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