Version: 10.1

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This section covers resolutions to potential troubleshooting items that may arise in the Responder web application.

Can't view web pages, error is displayed

DataSetConfig.cache is denied access when launching Responder web browser

Error occurs when attempting to access the Responder web browser

Errors Opening Responder Web

"HTTP 404 – File Not Found" error when accessing a Windows Server 2003 browser

"Object reference not set to an instance of an object error" page when opening the Responder web page and/or attempting to view the web reports (when using Oracle databases)

"Remote computer is not available" error when trying to perform call entry via the web

The reports page is blank

Web pages show the HTML source, not the properly rendered page

Why is the Previous History window blank?

 

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