Using Responder
Execute Switching/Restoration Order

Version: 10.1

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Available in Responder Explorer.

With the proper roles and permissions, you may execute a switching or restoration order only after it has been assigned to an incident. If you elect to execute a new switching order in the Switching Order window, you will be required to first assign it to an incident. 

  1. Right-click the switching or restoration order and select Edit to load it into the Switching Order Editor. You can navigate from one switching order to another by selecting the appropriate tab at the top of the window. 

    If you wish to execute restoration steps for a confirmed incident that has no restoration order assigned, you can right-click the incident and select Restoration Steps. You will need to assign operations before executing them.

    You can select the Refresh Device States option from the Order menu (or press F5) to update the actual state of all devices in all open switching and restoration orders. This is useful when a change is being made to a device while the Switching Order Editor window is still open.
  2. In the Switching Order Editor, select the Execution tab at the bottom.
  3. You can execute steps in sequence or out of sequence. Select the tab you wish to use.
    • Sequence: If you have this tab selected, the operations will be executed in the order they are displayed. You will not be able to execute any operation out of order.
    • Selection: If you have this tab selected, only the operation(s) you have selected will be executed. 
  4. Enter a value in the Executed By field. This indicates the name of the person executing the operation in the field. The Executed By field can contain any text. There are several methods for populating this field.
    •  Select Crew Member: Displays a list of crew members who might execute the operation.
    •  Select Dispatcher: With the appropriate role and permission, this field displays a list of dispatchers who might execute the operation.
    •  Select Name From Order: Displays the names that have been used in previous operations in the same switching order.
    • Type: You can also type a name into the field. The next time you enter this name, the type-ahead functionality will recall it.
  5. Enter a value in the Time Executed field. The Time Executed field is a date field. 
  6. Next, click an execute button. You can use Execute Next  or Execute All . The way these tools work depends on the tab you have selected. The Executing field displays the step currently being executed.
    • Sequence: On this tab, operations cannot be executed out of order. Execute Next executes the first unexecuted step in the list. Execute All executes all operations in the list in the order they are shown.
    • Selection: On this tab, the selected operations are executed regardless of order. Execute Next will execute the selected operation or (if you have multiple steps selected) the first selected operation. Execute All will execute all selected operations in the order they are displayed in the list.
  7. You can use the Cancel  button to cancel execution of all operations that are pending execution. This tool will not stop an operation that is being executed.
    An EDIT_SWITCHING_ORDER_IN_EXECUTION operation exists that allows you to edit an order that is in the Execution phase. This permission must be assigned by an Administrator.
  8. When you've finished executing the operations (steps), select Save from the Order menu and close the window, or select the X on the switching order's tab.
    Note: If you click the red X in the window's upper-right corner, the entire window closes, along with any other switching orders in the window. If changes have been made to any switching order, a prompt appears for you to save these changes for each order. 

After an operation has been executed, you can still modify the Summary and Comments fields. All other fields are no longer editable (e.g., Device, Executed info).

For users who have implemented the OASyS integration: A switching operation may not be executed when it has an entry in the Pending Operations window that is black or red. This indicates that Responder is waiting for a response from OASyS indicating that the device has been operated. You may override the pending operation, then execute the switching operation (see Pending Operations for more information).

Once operations are executed, the number field next to those operations is highlighted in green. The operation is shaded a darker gray. Selected operations are highlighted in blue. Unexecuted tasks are dark gray. The various row colors are all defined on the Switching Order Operations page (Color Coding section).


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