Using Responder
Switching and Restoration Orders
| Responder Overview > Switching and Restoration Orders |
Version: 10.1 |
Responder allows users to create switching orders and restoration steps. These are different in that switching orders are for planned outages, while restoration steps are used with outage incidents. Both switching orders and restoration steps may be assigned to incidents. An incident may have multiple switching orders, but only one set of restoration steps. Note the Type field highlighted in the image below.
In many cases the switch order process may begin with a Switch Order Request. This request is submitted using the Responder web browser.
The Sample Work Flow page provides example scenarios for requesting and creating a switching order as well as creating a restoration order for an incident.
