Version: 10.2 and 10.2.1

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The following functionality is optional. However, if you'd like to implement it, it MUST be configured.

Maps

• Set Up Map Documents (requires ArcGIS for Server/ArcFM Server)
• Set Up Without ArcGIS for Server
• Modify Incident Report Map Extent

Add Fields or Customize Existing Fields:

• Editing Field Names/Labels
• Configure Telephone Numbers
• Configure Addresses
• Estimated Time of Restoration Display
• Set Default Callback Requested Value
• Allow Edits to Time of Outage
• Add Network Level Field
• Limit Number of Customers Returned in Search
• Manage Calls from Non Pay Customers
• Display Restoration Estimate
• Remove Default Wildcard
• Make Customer Phone Numbers Read Only
• Add WeatherSentry Button
• Modify Default Field Values

Dashboard

• Filter Dashboard Values
• Remove Dashboard Values
• Exclude Planned Switching Values from the Dashboard
• Government Dashboard
• Remove -Unknown- Value from Dashboard
• Include Network Level Outage Statistics
• Modify Calculation for Outage Cost
• Remove Estimated Time of Restoration

Miscellaneous

• Email notification
• Allow Duplicate Email Addresses
• Modify Web Portal Timeout
• Sign In with Windows Authentication
• Setting up HTTPS
• Permit Multiple Sessions Per Browser
• Exclude Restored Incidents for Open Calls

Switching Orders

• Switch Order Requests

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