TroubleMaker

Responder's TroubleMaker application allows utilities to use customer call information to simulate a call submission environment for dispatcher training or performance testing. TroubleMaker uses the call information in your database to submit calls to Responder. You may also use the AMI Events tab to simulate AMI events from meters.

It is strongly recommended to execute TroubleMaker on a NON-production database.

Create Historical Database
Configure TroubleMaker
Assign Permissions
Run TroubleMaker Scenario