When Responder creates an incident as the result of an AMI event, there are two potential sources for the Time of Creation field on the incident. By default, Responder uses the time of creation on the event. Optionally, you can configure Responder to use the time that the processor received the event instead. If you wish to assign the time received as the incident creation time, follow the steps below to modify the configuration.

If you wish to use the event creation time as the incident creation time, nothing needs to be done.

1. Open Miner.Responder.DataServices.exe.config. By default, this file is installed here: C:\Program Files (x86)\Miner and Miner\Responder\Server.
2. Look for the following XML:

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   <setting name="IncidentOutageTime" serializeAs="String"> <value>TimeOfEvent</value> <!-- <value>TimeReceived</value> --> </setting>

3. Comment out the TimeOfEvent value and uncomment the TimeReceived value. The XML would look like this:

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   <setting name="IncidentOutageTime" serializeAs="String"> <!-- <value>TimeOfEvent</value> --> <value>TimeReceived</value> </setting>

4. Save and close Miner.Responder.DataServices.exe.config.