Using Responder
Troubleshooting: When creating incidents, all Rx tables are updating correctly, but symbology is not displayed on the map

Version: 10.1

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There are two potential problems and solutions for this issue

Problem 1: Check to see if any records exist in your Rx View tables. If there are no records in the view tables, then the FCIDs could be incorrect in the views.

Fix 1: This problem was likely caused because the scripts that created those views were not updated to use your FCIDs before they were run. If this is the case, then the FCIDs must be updated. There are two ways to do this. The first is to update the SQL statement that creates each view and change it to the correct FCID. The second option is to update the CreateArcJoinViews script to use the correct FCIDs and then re-run those scripts.

 

Problem 2: The other problem could be that your symbology is joined incorrectly to the views.

Fix 2: Look at the properties of a layer that is not drawing correctly and ensure that it is joined to the correct Rx view. Also ensure that the symbology is using the correct view and the correct value field(s) if you are using category symbology. If any of these are incorrect, drop the join and then re-add it with correct symbology.

 


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