Show in Incident Grid

Available in Responder Explorer.

This tool is available in various locations throughout Responder Explorer (e.g., the Crews and Dispatchers flyout windows, Calls tab, Devices tab). The Show in Incident Grid tool allows you to select an incident assigned to a crew or dispatcher, or a call on the Calls tab, or a device on the Devices tab and easily locate the associated incident in the grid on the Incidents tab.

Quick Steps

Show in Incident Grid

Expand crew in Crews flyout.
OR expand dispatcher in Dispatchers flyout.
OR select a processed call on the Calls tab.
OR select a device on the Devices tab.
Right-click incident or call.
Select Show in Incident Grid.

This tool is available in several places:
- Expand a crew in the Crews window to display the assigned incidents.
- Expand a dispatcher in the Dispatchers window to display the assigned incidents.
- Select the Calls tab and select a processed call (value assigned in Incident ID field).
- Select the Devices tab and select a device.
Right-click an incident, call, or device in any of the locations listed in the previous step and select Show in Incident Grid.
Note: Further expanding the Crew tree allows you to select Show in Devices Grid when you right-click a device, to view the information on the Devices tab.
The incident will be displayed and expanded in the Incidents tab.

If the incident is not shown in Responder Explorer because the filter applied removes it from the list, you will see the message below. For example, the selected device has an incident with a crew assigned, but the Responder Explorer filter is set to Unassigned. The selected incident has been filtered out of the Responder Explorer display. Select Yes to return the filter to Show All. Select No, and the selected incident will not be displayed in Responder Explorer.