Roles

Use this section to create roles which may be assigned to users, granting them access to perform specific tasks. Roles must be assigned to users so that they can perform specific tasks in Responder. The following roles are provided by default:

Role	Description	Tasks	Available Web Browser Tabs
Administrator	This role provides administrator privileges to the user. This includes the ability to modify the security structure, and add users to the database and assign roles to them. The Switching Order Admin task allows the user to delete switching orders and modify the directory structure in the Switch Order Library.	Cancel Switching Order Requests, Editing Time of Outage for Call, Switching Order Admin	Dashboard Map Viewer Dispatchers Switch Order Administration Settings
Archiver	This role should be assigned to a user who will work with Archive Explorer and archived incidents. This role provides access to the data stored in the Archive tables and that is visible in Archive Explorer.	Archive Data Access, Dispatcher Data Access	Dashboard Settings
Customer Service	This role provides access to the Customer Service section of the web browser and allows the user to log customer calls.	Customer Service Data Access	Dashboard Customer Service Settings
Dispatcher	This role allows the user to work with switching orders and switching order requests as well as view and edit incidents in Responder Explorer.	Dispatcher Data Access, Requesting Switching Orders, Selectable as Dispatcher, Switching Order Creator, Switching Order Editor, Switching Order Executor	Dashboard Map Viewer Switch Order Settings
SO Requestor	This role allows the user to view and create switching order requests using the Responder web browser.	Requesting Switching Orders	Dashboard Settings
Senior Dispatcher	This role allows the user to approve and schedule switching orders, set a new Normal State, and reprocess line displays in ArcMap. This role also makes the Dispatchers tab available.	Change Normal State, Reprocess Line Display, Switching Order Approver, Switching Order Planner	Dashboard Dispatchers Settings
Smartgrid Administrator	This role must be assigned to the user that runs the Smartgrid services in order to support AMI events. In most cases this will be the Responder services user. This role is also required by the ASPNET user on the machine that runs the Miner.Configuration.Web service (e.g., localmachine\ASPNET).	Smartgrid Administration	Dashboard Settings

Create Role

Enter a name for the role in the Create Role field.
Click Create.
To modify the Tasks to which this role has access, click Edit next to the new role and following the Edit Role instructions below.

Edit Role

To select a task, click Edit next to it.
The currently assigned tasks are displayed for the selected role, as well as the tasks that are available to be assigned to it. To add a task, click Add next to a task in the Available Tasks section.
To remove an existing task from the role, click Remove next to the task in the Allowed Tasks section.
Click Done to save the role and return to the previous Roles page.

Editing Time of Outage for Call Task: A setting in the Web.config file can prevent anyone from seeing this field regardless of how it's assigned here. To remove this field, open the Web.config file (C:\Inetpub\wwwroot\Responder) and look for the following XML and set the value to false:

	Copy Code
<add key="customerInput.showTimeOutage" value ="true"/>

Delete Role

Click Delete next to a role to remove it.