Smart Grid Applications Overview > Smart Operations Solution > Troubleshooting > Smartgrid.RealTimeMapper could not find a RealTime coordinate. |
Version: 10.1 |
You may encounter this warning while running the Smartgrid Listener and/or Responder Data Services. These two services facilitate communication between DMS, OASyS and Responder. The warning will occur if during this communication, one of the services looks in the mapping tables for a value and doesn't find it. This warning (or one very similar) will appear in your event log:
2009-11-10 17:05:46,629 [Queue viewer thread for RTDDMSRequest] WARN Miner.RealTime.SmartgridRealTimeMapper [(null)] - Miner.RealTime.SmartgridRealTimeMapper could not find a RealTime coordinate for 33:12120:2, owned by RESPONDER.
This warning indicates that the mapping tables have not been populated or populated properly or that they are out of date. The mapping tables can easily become out of date any time the DMS data is refreshed. It is good practice to update the mapping tables each time the DMS data is refreshed.
Note that this warning may also occur if the user is operating partial phases on a device that is mapped as a gang operated device in the mapping tables. By default, all units with multiple phases (e.g., two-phase, three-phase) are treated as gang operated. To operate partial phases on a device that has multiple single-phase units, you will need to set the split unit parameter to True for that unit class in the NetworkAdapter.exe.config file.
For example, you may want the ability to operate the individual phases on a three-phase transformer. You will need to set the SplitTransformerUnits parameter to True. The SplitTransformerUnits parameter and other split unit parameters are discussed on the Pipeline Rules page.
To correct this issue, run Network Adapter with the PopulateOasysRealTimeIDs and/or PopulateDMSRealTimeIDs pipeline rules enabled. This will populate the mapping tables with the necessary OASyS and/or DMS RealTime IDs.