Using Responder
Troubleshooting: One user can no longer print incident reports from a particular machine
Version: 10.2.1c and 10.2.1c SP3 |
| Responder Overview > Troubleshooting Responder > Responder Explorer > Troubleshooting: One user can no longer print incident reports from a particular machine |
When one particular user can no longer print incident reports from a particular machine, the Temp directory may be full (Responder is NOT picking on this particular user). The user may receive a "file exists" error.
As of 9.1.2 SP1, a fix was implemented to prevent this from happening. However, existing temp files may cause this problem to occur. To correct it, browse to C:\Documents and Settings\<user>\Local Settings\Temp. Delete all files from this directory. <User> is the login of the user who is experiencing the problem.
