Using Responder
Customer Outages Report

Version: 10.2.1c and 10.2.1c SP3

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Responder Overview > Responder Reports > Customer Outages Report

Available in Responder Explorer.

A user may access a report for a list of customers affected by an outage via the incident by right-clicking the incident and selecting Customer Outages Report. The report is displayed in a web browser.

Quick Steps

View Incident Report

  1. Right-click incident.
  2. Select Customer Outage Report.
  1. Select an incident.
  2. Right-click and select Customer Outages Report.
  3. The report is displayed in a web browser (see below).
    To run this report with an Excel format, see the Running the Customer Outages Report topic for more information.

 

 

 

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