The Generate Reports tool allows you to create various types of customer reports independent of an incident. You can display a list of customers that currently have outages on the system.
- In Responder Explorer, click Generate Reports
. The Reports window opens.
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- Select a Report Type of Customer Outages.
- Select the Output type:
- Excel: Creates an Excel spreadsheet (.xls).
Note: If you select Excel and are creating multiple reports, you must close the previous report (or save it with another file name) before creating another.
- Browser: Creates an HTML page.
- Click Generate to create the report.
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You can also run this report by selecting an incident, right-clicking, and choosing Customer Outages Report. The report opens in a web browser with customers that are experiencing an outage for that incident. |
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