Smart Grid Applications Overview > Responder Overview > Troubleshooting > MSMQ Troubleshooting > Troubleshooting: "Message Queue service is not available" when attempting to launch DataServices.exe |
Version: 10.1 |
Problem: The failure is due to Windows XP SP2 changing the logon setting for the "Distributed Transaction Coordinator" service from "NTAuthority\NetworkService" to "Local System Account".
Fix: This problem can be bypassed by reverting back to starting the DTC service under the "NT Authority/Network Service" account.
On the server that hosts DataServices.exe and PredictionServices.exe, right-click "My Computer" and select "Manage" to open the Computer Management console.
Select the "Services" node.
Find the "Distributed Transaction Coordinator" (DTC) service.
Right-click the DTC node and select "Properties".
Select the "Log on" tab.
Instead of "Log on as: Local System Account" select "This account:" and type "NT Authority\NetworkService" (case sensitive).
Clear the Password and Confirm Password boxes.
Click the OK button.
Right-click on the DTC service and select Restart.
Restart the machine or start the MSMQ service manually.