Configuring Responder/Smart Grid
Troubleshooting: Windows Service Error: "Current identity does not have write access..."

Version: 10.1

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This error occurs when attempting to run the Responder Windows Service under a user that does not have permissions to access ASP.NET resources. This typically occurs on a machine that has never had Responder, ArcFM and ArcGIS installed before, or if you have recently changed the user under which you run the windows service. After starting the Responder Windows Service and opening the web browser to http://localhost7997/, you may encounter the following error.

The current identity (NT AUTHORITY\NETWORK SERVICE) does not have write access to 'C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files'.

32-Bit

To resolve this error for 32-bit Windows, perform the following steps.

  1. Open a command prompt.

  2. Enter the following:

    C:\>cd C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
    

  3. Press Enter.

  4. Enter the following:

    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>aspnet_regiis -ga networkservice
    

  5. Press Enter.

 

64-Bit

To resolve this error for 64-bit Windows, perform the following steps.

  1. Open a command prompt.

  2. Enter the following:

    C:\>cd C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727
    

  3. Press Enter.

  4. Enter the following:

    C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727>aspnet_regiis -ga networkservice
    

  5. Press Enter.


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