Using Responder
Troubleshooting: Unable to create a manual incident on a feature or add a feature as a fault device to an incident

Version: 10.2.1c and 10.2.1c SP3

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Problem: The RXINCIDENTDEVICE model name may not be assigned to the feature on which you are trying create an incident.

Fix: Follow the instructions in the Configuring ArcFM Solution (ArcCatalog Tools | ArcFM Properties Manager | Assign Model Names) online documentation to assign the RXINCIDENTDEVICE model name to all devices on which an incident may be placed.

 

 

 


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