Cancel Incident Device

Available in Responder Explorer.

Responder Explorer provides the option to cancel an electric device, non-electric device or hazard from an incident that contains more than one device or hazard. If the incident contains only one device or hazard, the Cancel tool will not be available when the user right-clicks the feature.

If configured, cancelled features may be archived and viewed in Archive Explorer after the incident has been closed. As long as the incident remains open, the cancelled feature will not be visible in Archive Explorer. A cancelled feature is displayed in gray text under its original incident.

Quick Steps

Cancel

Right-click an electric device, non-electric device or hazard.
Select Cancel.
Click Yes to confirm.

Right-click an electric device, non-electric device or hazard and select Cancel.
A confirmation screen will ask you to confirm the cancellation. Click Yes to cancel the feature, and click No to keep the feature and dismiss the confirmation screen.

The Confirm Cancel screen may prompt you to enter a reason for the cancellation. This field only appears if your administrator has configured it to be displayed.