Version: 10.2.1c and 10.2.1c SP3 |
Responder Overview > Troubleshooting > Troubleshooting: Opening Connection Failed while running diagnostics on the Responder Server |
Problem: The DataServices.exe.config file has at least one incorrect configuration setting related to the Responder database connection.
Fix: Identify and correct the faulty configuration setting. The line following the connection error may contain an exception that provides a clue as to which setting is incorrect. The exception in the example above may lead the user to a problem with the connection settings for a SQL server.
Open DataServices.exe.config file installed at: Program Files\Miner and Miner\Responder\Server.
Scroll to the server configuration settings and look for the settings inside the <database> tags.
Review the data source, id, and password located within the <connectionString> tags and make necessary changes.