Configuring Responder
Set Default Callback Requested Value

Version: 10.2.1c and 10.2.1c SP3

Resource Center Home
Responder Overview > Optional Functionality > Web Server > Add Fields or Customize Existing Fields > Set Default Callback Requested Value

This attribute allows you to change the default setting of the Callback Requested field on the web browser. By default, this checkbox is left unchecked. You can perform the configuration below the check this field by default and generate a callback for each customer call received.

 
  1. Browse to C:\Inetpub\wwwroot\Responder and open Web.config. This file can be edited using a text editor such as Notepad.
  2. Look for the following bit of XML. This line resides in the <appSettings> section. 
      <add key="AlwaysGenerateCallback" value="false"/>
  3. Set this value to "true" in order to generate a callback for each customer call. When this attribute is "true", the Callback Requested field will by checked by default. The default setting of "false" leaves the checkbox unchecked.
  4. Save and close Web.config.xml.

 

 

 

Send Comment to ArcFMdocumentation@schneider-electric.com