Responder Developer Guide
CallData Class Members
Fields  Methods 


The following tables list the members exposed by CallData.

Public Constructors
 NameDescription
Public ConstructorCallData Constructor  
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Public Fields
 NameDescription
Public FieldAccountDefines the customer's account number.  
Public FieldCallbackPowerNotRestoredDefines if the customer's power is not been restored successfully (from a callback).  
Public FieldCallbackRequestedDefines if the customer would like to receive a callback.  
Public FieldCallIdDefines a unique number to identify this call.  
Public FieldCallTakerDefines the name of CSR/IVR that received this call.  
Public FieldCauseCodeDefines the cause of the outage trouble.  
Public FieldCriticalCodeDefines the customer's critical status.  
Public FieldDeviceFcidDefines the feature class ID for the customer's point of service.  
Public FieldDeviceOidDefines the object ID for the customer's point of service.  
Public FieldFirstNameDefines the customer's first name.  
Public FieldHazard1OnSiteDefines whether or not public security personel is onsite for this hazard.  
Public FieldHazard1TypeDefines the first type of hazard associated with this call.  
Public FieldHazard2OnSiteDefines whether or not public security personel is onsite for this hazard.  
Public FieldHazard2TypeDefines the second type of hazard associated with this call.  
Public FieldLastNameDefines the customer's last name.  
Public FieldRegionCodeDefines the region code where the customer is located.  
Public FieldRemarksDefines the caller and/or call-taker remarks for this call.  
Public FieldScenarioIdDefines the scenario this call is a member of.  
Public FieldSubmitOrderDefines the call submit order when order has been randomized.  
Public FieldTelephoneDefines the customer's home phone number.  
Public FieldTimeReceivedDefines when this call was originally received.  
Public FieldTroubleAtAccountDefines if the outage trouble is at the customer's premise.  
Public FieldTroubleCodeDefines the trouble code for this outage call.  
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Public Methods
 NameDescription
Public MethodToString  
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See Also

Reference

CallData Class
Miner.Responder.TroubleMaker.Model Namespace

 

 


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